Privacy Policy

1. Introduction

AudioMasterizer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account Information: Email address, username, password (encrypted)
• Payment Information: Processed securely through PayPal (we do not store credit card details)
• Profile Information: Any additional information you choose to provide

Audio Files

When you upload audio files for mastering:

• Files are encrypted during transmission (HTTPS/TLS)
• Files are stored temporarily on secure servers in Switzerland
• Processed files are automatically deleted after 30 days
• We never listen to, share, or use your audio content for any purpose other than providing the Service

Usage Data

We automatically collect certain information when you use our Service:

• IP address
• Browser type and version
• Pages visited and time spent
• Mastering sessions (date, settings used, file metadata)

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining the Service
• Processing your audio mastering requests
• Sending you technical notices and support messages
• Responding to your comments and questions
• Analyzing usage patterns to improve the Service
• Detecting and preventing fraud or abuse

4. Email Communications

We may send you:

• Transactional Emails: Account verification, password resets, mastering completion notifications
• Marketing Emails: Product updates, tips, and special offers (you can opt-out anytime)

For users who provide an email through free mastering, we may send:

• Download links for completed masters
• Follow-up emails encouraging account creation (up to 2-3 reminders)
• You can unsubscribe from marketing emails at any time

5. Data Retention

• Audio Files: Automatically deleted after 30 days
• Account Data: Retained while your account is active
• Usage Logs: Retained for 12 months for security and analytics
• Lead Emails: Retained until account creation or unsubscribe request

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• HTTPS/TLS encryption for all data transmission
• Encrypted storage for audio files
• Password hashing with bcrypt
• Regular security audits
• Servers located in Switzerland (strict data protection laws)

7. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: PayPal (payments), email service providers (only for transactional emails)
• Legal Requirements: If required by law or to protect our rights

8. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data

To exercise these rights, contact us at privacy@audiomasterizer.com

9. Cookies

We use essential cookies for:

• Authentication (keeping you logged in)
• Session management
• Theme preferences (dark/light mode, color palette)

We do not use tracking cookies or third-party advertising cookies.

10. Children's Privacy

Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

11. International Data Transfers

Your data is primarily stored and processed in Switzerland. If you access our Service from outside Switzerland, your data may be transferred to our servers. We ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@audiomasterizer.com
• Address: AudioMasterizer, Lausanne, Switzerland

14. Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at dpo@audiomasterizer.com